Booking Policies & Information

1. Deposits: A 50% non-refundable deposit is required for all bookings, payable within 24 hours of requesting a date.
2. Payment Schedules: Clients must adhere to the agreed-upon payment schedule. Failure to do so may result in cancellation of the booking and loss of all payments made.
3. Standard Terms: All bookings and clients are subject to the same terms and conditions.

Quote Validity
- All quotes outside of specials are valid for 7 days only.
- Quotes within specials are valid until the special ends.

Additional Information
- Touch-ups, house calls, aftercare, numbing cream, and 2nd skin products are not free and will be charged accordingly.
- Any changes or add-ons after the initial quote will be charged as an additional request with applicable costs.
- Consent forms can be signed online via the InkHub portal, or a link/email can be sent to you.

Click here for the T's & C's for Book Online Tattoos

Click here for the T's and C's for Flash Tattoos (Book Online)

Terms for Clients with Outstanding Balances or History of Non-Payment
- Clients with outstanding balances or a history of non-payment will be blocked from future payment plan options.
- A strict 50% deposit and 50% balance payment terms will apply.
- We reserve the right to deny assistance to anyone with a history of non-payment, late payment, or outstanding balances.

Prices EXCLUDE VAT.

By agreeing to these terms and conditions, clients acknowledge that they understand and respect the policies in place to maintain a culture of respect and professionalism.

💸 Payment Info & Booking Terms

Thank you for choosing Tattoos By Charlene! We're excited to create something beautiful with you.

🔐 Payment Terms

To secure your booking, a 50% non-refundable deposit is required. The balance is due on the day of your appointment.

⚠️ Appointments are only confirmed once proof of payment is received.

💳 Accepted Payment Methods

EFT (Bank Transfer)
E-Wallet / Instant Money / PayShap (Send to: 069 635 2737 or 071 334 4172)
Money Market (Shoprite, Checkers, Spar)
TymeBank
Capitec
Yoco
Pay@Go
Cash (exact amount only)

📩 Proof of payment must be sent to:
admin@tattoosbycharlene.co.za
or WhatsApp: 071 334 4172

🏦 Banking Details

TymeBank:
Account Holder: Charlene Hillier / Tattoos By Charlene
Branch Code: 678910
Account Type: EveryDay Business Account
Account Number: 53001419542
Cell Number (PayShap): 069 635 2737

Capitec Business:
Account Holder: Miss CB Hillier
Branch Code: 470010
Account Type: Transact Account
Account Number: 1053 4422 97

💬 Use your Full Name or Order Number as payment reference.

📅 Appointment & Studio Policies

15-minute grace period – please arrive on time.
No children unless being pierced.
Only one guest may accompany you.
Shave the area to be tattooed.
No alcohol/narcotics 24 hrs before.
Eat beforehand & bring snacks for long sessions.
Deposit must be paid within 24 hrs of booking request.
Balance to be paid via instant EFT or exact cash before leaving.

🎨 Tattoo Design & Size Policy

Design/size changes = re-quote.
Deposits are non-refundable & non-transferable.
Changing the design forfeits your original deposit.

⚠️ Important Notices

You may be asked for valid SA ID.
No-shows = deposit forfeited.
24 hrs notice required to reschedule.
If you do not finish or complete all of your tattoos/piercings, and work is not completed or arrangements made within 6 months from your last appointment/communication regarding a session, your deposit is forfeited. You cannot expect after years or months of going MIA that work is to be done if you did not do your part to communicate with us.

🩹 Tattoo Aftercare

You are responsible for proper aftercare. Aftercare kits are available by order — please enquire.

✅ Terms of Acceptance

By paying your deposit, you agree to our payment terms, studio policies, and design terms, and accept our liability waiver. Ensure ⚖️ payment is done Before leaving or before we leave your premises.

📍 Location:

10 Thames Road, Bertrams, Johannesburg
(Google Maps: Tattoos By Charlene)

📞 Charlene: 071 334 4172
✉️ Email: admin@tattoosbycharlene.co.za