❓ Frequently Asked Questions

Everything you need to know before booking

Here are answers to the questions we receive most often. Our full pricing, booking terms, aftercare and payment information are also available on the relevant pages.

🛡️ Is a consent form required?

Yes. A completed Client Consent Form is compulsory before any tattoo or piercing procedure starts. A booking deposit does not replace consent. If required information is incomplete or consent requirements are not met, the procedure may be postponed or may not proceed.

📅 Booking

How do I book?

Contact us on WhatsApp, through our website or social media. We'll discuss your idea, provide a quote and arrange your appointment.

Do I need a booking?

Yes. Appointments are strongly recommended. Walk-ins may only be accommodated when time allows.

When is my booking confirmed?

Your booking is only secured once the required payment has been received or reflected.

Is the deposit refundable?

Our standard booking deposit is 50% and non-refundable, subject to the applicable booking terms and any legal rights that may apply.

💳 Pricing & Payments

How much does a tattoo cost?

Pricing depends on size, placement, style, detail, colour and estimated time. See the Tattoo Prices page or request a quote.

How much do piercings cost?

See the Piercing Prices page. Standard pricing includes the piercing service and standard starter jewellery where stated.

What payment methods do you accept?

Available methods may include EFT, PayFast, Netcash, PayFlex, Zapper, SnapScan, PayPal, Yoco, FinChoice, MobiCred, MoreTyme, TymeBank, Capitec, Pay@Go, Stitch and other methods offered by the studio from time to time. Availability can vary by payment route.

Do you offer BNPL?

Where available and subject to provider approval, options may include RCS Store Card, PayFlex, MobiCred, MoreTyme and Stitch BNPL.

🖤 Tattoo Questions

Do tattoos hurt?

Everyone experiences tattooing differently. Placement, session length and individual sensitivity all affect comfort.

Can I bring my own design?

Absolutely. We can work from your reference, make adjustments or create custom artwork.

Do you do cover-ups?

Yes. Cover-ups require an assessment of the existing tattoo, placement, darkness, size and desired result.

Can I use numbing products?

Yes, where appropriate. Please discuss numbing with us before your appointment and do not apply products unless we've instructed you to do so.

💎 Piercing Questions

Is jewellery included?

Our standard piercing prices include standard starter jewellery where stated. Premium upgrades are available at additional cost.

Can I change jewellery immediately?

No. Healing piercings need appropriate jewellery until they are ready for a change. Contact us if you're unsure.

Do you use piercing guns?

No. Professional piercings are performed using sterile single-use needles.

Is all jewellery shown online in stock?

No. Some pieces may be available in studio, while others may be ordered on request. Please confirm stock with us on WhatsApp before assuming a specific piece is available.

✨ Temporary Tattoos

Do you offer temporary tattoos?

Yes. Temporary tattoo options are available for events, celebrations, shoots, parties, themed occasions and clients who want to try a look without permanent ink.

Pricing depends on design, size, quantity, placement and intended use. Send us the details and we'll confirm the available option and quote.

🎁 Gift Vouchers

Can I buy a gift voucher?

Yes. Gift vouchers can be arranged through TBC. Purchasing a voucher does not book an appointment; the recipient must arrange a separate appointment subject to availability, suitability and studio policies.

🎓 Student, Referral & Loyalty Programmes

We have three separate programmes:

• TBC Student Rewards — for eligible tertiary students.
• TBC Insider Referral Rewards — earn rewards when you successfully refer new clients.
• WalliCards VIP Rewards Club — our general loyalty/stamp programme for qualifying client appointments.

Still Have Questions?

We're happy to help.